Frequently Asked Questions - KO Clean
Q: What services does KO Clean offer?
A: KO Clean provides comprehensive commercial cleaning, janitorial services, and post-construction cleaning. We specialize in creating clean, safe, and welcoming environments for businesses across industries.
Q: Do you clean residential properties?
A: No, KO Clean focuses exclusively on commercial and industrial cleaning services.
Q: What areas do you serve?
A: We are based in Northeast Ohio and proudly serve Cuyahoga, Lorain, Erie, Huron, Lake, Geauga, Medina, Summit, Portage and Stard counties. For post-construction projects, we’re willing to travel if the details make sense for us.
Q: Is KO Clean locally owned?
A: Yes! KO Clean is 100% locally owned and operated. We take pride in serving our community with unmatched professionalism and reliability.
Commercial Cleaning and Janitorial Services
Q: What types of businesses do you work with?
A: We work with a wide range of industries, including office spaces, manufacturing, retail, professional services, automotive dealerships, warehouses, and more. If your business needs a clean, safe workspace, we’re here to help.
Q: What is included in your janitorial services?
A: Our janitorial services include:
Trash removal and recycling
Restroom cleaning and sanitization
Dusting and surface cleaning
Vacuuming and floor care
Kitchen and breakroom cleaning
High-touch surface disinfection
Q: How often can services be scheduled?
A: We offer flexible scheduling based on your needs, including daily, weekly, or bi-weekly services. We’ll work with you to create a cleaning plan that fits your business operations.
Q: Do you use eco-friendly cleaning products?
A: Yes, we prioritize environmentally friendly practices and use safe, effective cleaning products to minimize environmental impact.
Post-Construction Cleaning
Q: What is included in post-construction cleaning?
A: Our post-construction cleaning services include:
Debris removal
Dusting and surface cleaning
Window cleaning
Floor sweeping, mopping, and polishing
Restroom and kitchen detailing
Fixture and hardware cleaning
Q: Do you work on large-scale post-construction projects?
A: Yes, we have the expertise and resources to handle projects of all sizes, from small renovations to large commercial builds. We ensure every space is move-in ready.
Q: Will you travel for post-construction cleaning jobs?
A: Yes, we are willing to travel for post-construction jobs if the details align with our capabilities and scheduling.
Quality and Inspections
Q: How do you ensure consistent quality?
A: We conduct proactive inspections to ensure our work meets the highest standards. Our team addresses any issues before they become problems, guaranteeing your satisfaction.
Q: How do you handle customer feedback?
A: We value your input and have clear channels for communication. Whether it’s feedback, questions, or special requests, we’re always responsive and ready to help.
Getting Started
Q: How do I request a quote?
A: Requesting a quote is easy! Fill out the contact form on our website, or give us a call. We offer no-cost, no-pressure consultations to discuss your needs and provide a customized cleaning plan.
Q: Can you accommodate unique cleaning requirements?
A: Absolutely! We tailor our services to meet the specific needs of your business, ensuring you get the results you’re looking for.
Q: Why should I choose KO Clean over other cleaning companies?
A: KO Clean stands out for our:
Locally owned and operated approach
Customized cleaning plans
Proven expertise across multiple industries
Commitment to quality through proactive inspections and advanced technology